Contact

Our specialised support team is at your service for all questions and concerns about Investhelm, reliably and competently. Whether you're researching, already registered or actively using the platform — we guide you personally and ensure you always feel well supported.

How to reach us

We support you quickly and purposefully on all account and Investhelm usage matters. Our team is available Monday to Friday during regular business hours (CET) and handles priority inquiries. Typical areas we can assist with:

• Account creation and verification as well as comprehensive account management (incl. profile and risk settings)
• Technical help using the platform, the app or troubleshooting error messages
• Questions about deposits, withdrawals, processing times and supported payment methods
• Detailed information on features, strategies, AI algorithms and available trading instruments
• Feedback, ideas and improvement suggestions for platform development
• Support for any other questions — from general topics to individual concerns

Register

Simply use the secure contact form below. Please complete all relevant fields carefully so we can process your request accurately and quickly. You will typically receive a response on weekdays within 24 hours — often much sooner. For urgent technical issues our live chat is also available (weekdays 9am–6pm).

Contact information

E-mail: support.investhelm@gmail.com

ADDRESS: 250 Yonge Street, Suite 200, Toronto, ON M5B 2L7, Canada

Our goal is to make your experience with Investhelm as pleasant, smooth and successful as possible. We emphasise clear communication, openness and solution-oriented support. You can reach us via the form, by email or — in selected cases — by phone. Your satisfaction and safety are our highest priorities.